PRIVACY POLICY

1. Introduction

AZ Mobile Diesel Repair ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile services, or visit our premises.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information

• Name and company name
• Phone number and email address
• Billing address and location
• Vehicle information (make, model, VIN, license plate)
• Payment information and billing records

Device Information

• Service history and maintenance records
• Work order documentation
• Diagnostic data
• GPS location data (for service calls)
• Communication records (calls, emails)

Automatically Collected Information

• IP address and browser type
• Pages visited on our website
• Time and date of visits
• Referring website information (how you found us)

3. How We Use Your Information

We use the information we collect to:

• Provide and coordinate mobile diesel services to you
• Process payments and maintain billing records
• Protect against and maintain service records
• Send you updates, service reminders, and fleet management
• Improve our services and customer support
• Comply with legal obligations and regulatory standards
• Respond to customer service requests
• Operate against fraudulent or illegal activity

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

Service Providers

• Payment processors (to handle credit card transactions)
• Communication providers (email, phone)
• Parts suppliers (for warranty, recall, or warranty claims)

Business Transfers

If AZ Mobile Diesel Repair is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Encrypted storage of sensitive payment data
• Limited access to personal data by authorized personnel only
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and correct a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to the sale of your information (we don't sell your data)

To exercise these rights, please contact us using the information provided below.

7. Marketing Communications

With your consent, we may send you promotional communications about our services, special offers, and maintenance reminders. You can opt out of these communications at any time by:

• Clicking "Unsubscribe" in emails
• Calling us to opt-out
• Contacting us directly via email

Even if you opt-out, we may still send you non-promotional communications related to your service requests and account.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Maintain user sessions
• Remember user preferences
• Analyze website traffic and usage
• Improve website functionality

You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit certain functionality.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18 years of age, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Data Retention

We retain your personal information for as long as necessary to:

• Provide services
• Maintain service and warranty records
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain records for 7 years for tax and legal purposes

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, and how we use it, and the right to request deletion. You may also have the right to opt-out of the sale of your personal information (we do not sell personal data). To exercise these rights, please contact us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

15. Consent

By using our website or services, you consent to our Privacy Policy and agree to its terms.